Online Learning - FAQ

How do I register for a CAS Outreach online credit course?

OSU students must enroll on

If you are not a currently enrolled OSU student, you must apply for admission before you can register for courses. Once you are accepted as an OSU student, go to the Okey page, to get your ID and create a password. After that, you can log in on and register for your online class.

How do I know I am registered for my online course?

Go to and check your schedule. We do not send emails or notify you in any other way. It is your responsibility to check this.

When will my online credit courses start and end?

All courses are concurrent with the standard OSU semester schedule unless otherwise noted. The website for the OSU Registrar lists dates and deadlines, including the deadlines for dropping a course, for the current semester.

How do I drop an online course?

After the close of the open enrollment period, you MUST notify the Registrar's office in writing to drop an online credit course.

Add and Drop actions for online course sections should be done through Information regarding drop and add dates can be found at the Office of the Registrar.

What if I forgot to drop my online credit course until it was past the deadline?

OSU has a process you may follow. Complete a Petition to Drop a Course After the Deadline. Instructions are included. You will need to take the completed petition to your advisor as a first step. Your advisor will tell you what needs to be done next. Note: Simply forgetting the deadline is not considered an excuse. You must submit proof of extraordinary circumstances.

How much does an online credit course offered through CAS Outreach cost?

Students taking online courses at OSU are charged standard OSU tuition and fees, plus a $100/ distance learning fee. Students who are only taking distance learning courses (no courses on campus) may not be charged some student activity fees equivalent to $30.70/ Tuition is subject to change without notice.

How will I be billed for the course?

All courses are billed to your OSU Bursar account.

What if I get tuition waivers or have a scholarship? Will they pay for my online credit courses?

Most scholarship programs and waiver programs will pay for distance learning courses. To be sure, check with the financial aid office (405-744-6604).

If I drop a course after the final refund period, can I still get a refund?

As a general rule, NO. If you believe you have extraordinary circumstances, you may complete and file a Petition to Request a Refund After Deadline. You must submit proof of the extraordinary circumstances. Again, simply forgetting the deadline is not an acceptable reason for a refund.

What textbooks do I need?

Textbook information is detailed with the individual courses on the Self Service site. To be absolutely certain that the information and edition are correct, please check with CAS Outreach or the instructor if you are ordering books online from a commercial seller rather than using the OSU Bookstore.

Where can I get my books?

You may purchase textbooks from any bookstore or online textbook source. Feel free to go wherever you find the lowest prices. You can call the OSU Bookstore at 405-744-5237 (or 800-831-4698) and request books to be shipped to you. MUSI 2573, POLS 1113, SPAN 1115 and SPAN 1225 require purchase of an access code in addition to your text, or in place of a text. You may purchase it at the OSU bookstore, or directly from the publisher. Information about that is available at the textbooks links above.

If my course requires a proctor/testing center for exams, how do I find one?

First, you may not need a proctor. Please check the course syllabus.

Non-proctored or take-home exams are permitted at the discretion of the instructor. Non-proctored exams enable students to take the exam at a location and time of their convenience within the bounds of a specific postmark date or other specified time frame. Students are expected to conduct themselves in accordance with the Academic Integrity policy described in the University catalog.

Plan to take the exam during the time frame designated by the instructor. This time frame will be announced in the class materials.

The exam must be completed and submitted per instructor’s instructions. Example: placed in the D2L dropbox, faxed, etc.

Proctored Exams

If you need a proctor or testing center, you MUST complete a Proctor Agreement Form and return it to our office. To determine who is qualified to act as a proctor, please read the Proctor Qualifications.

For courses requiring a testing center, you may use the University Assessment and Testing Office in the UAT Building at 1524 W. Admiral (charge is $20/exam). Call 405-744-6390 4-5 days before the exam to schedule an appointment or schedule online. The fee will be charged to your Bursar account. Off-campus students may use a testing center at any nearby college, university, community college or vocational-technical school. Fees vary from school to school. Feel free to find the center with the lowest fee in your area. Ask a representative at the testing center to complete the Proctor Agreement for you and return it to our office.

Due to limited availability of certified testing facilities, paper based exams are unable to be administered to students located internationally. Students should verify exam method in a course prior to enrolling, if international travel is required. Students located internationally during exam period(s) for an online administered exam (Brightspace) are required to use ProctorU or ProctorTrack, an online testing service. Students may contact the Outreach office before enrolling to determine if the course will require proctored paper exams. Co-workers, associates, friends, other students, family members and neighbors are not acceptable proctors, regardless of their education or corporate positions.

ProctorU is available to use as a proctor in addition to the option of going to a testing center. It is available only for exams that are administered online through D2L. ProctorU is a live online proctoring service that allows exam takers to complete their exams at home while still ensuring the integrity of the exam. Using almost any webcam and computer, you can take exams at home, at work, or anywhere you have internet access. To get a better understanding, watch the How It Works video. Check if your computer and internet connection meet all of the technical requirements to use ProctorU.

ProctorTrack could possibly be an option (check with your instructor). It is also available only for exams that are administered online through D2L. ProctorTrack is an automated remote proctoring solution.

All associated charges will be the responsibility of the student.

The completed Proctor Agreement form may be:
• Faxed to 405-744-6992
• Scanned and emailed to
• Mailed to A&S Outreach, 213 LSE, Stillwater OK 74078 (allow 10 working days to assure delivery)

If you have further questions about our policies or need help locating a suitable proctor please contact the Outreach Office at 405-744-5647 or

How do I log in to my online credit course?

To log into Canvas courses, go to  Use your Okey ID and password to log in.  If you are uncertain of your Okey ID or password, call the helpdesk at 405-744-4357. Or email It is important to turn on notifications within Canvas (instructions on ITLE’s website) and to call 1 (855) 691-6198 with any questions 24/7.


213 Life Sciences East
Oklahoma State University
Stillwater, Oklahoma 74078